📦 SHIPPING & RETURN POLICY
Thank you for supporting independent storytellers! We’re an emerging nonprofit company powered by creatives and change-makers — and every purchase you make from our shop helps fuel our mission to empower indie filmmakers around the world.
🌍 Where We Ship
We currently ship to customers in the United States only.
We plan to expand to the United Kingdom and Europe soon once. Orders placed from outside the U.S. cannot be processed at this time.
👕 Before You Order — Please Check Your Size
Each product is custom made just for you as soon as you place your order. We work with professional print providers to create unique, limited-run items — which means we can’t accept returns or exchanges for size issues.
💡 Make sure to double-check our size chart before ordering.
These items are like the shirts you receive when you sign up for a charity event — they’re printed just for you as a thank-you for your support.
🎁 Exchanges & Returns
Because our items are made-to-order, we do not accept returns or exchanges unless the product arrives damaged, defective, or there was a printing error.
If something is wrong with your order, don’t worry — we’ve got you:
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Contact us within 7 days of receiving your item
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Include clear photos of the issue and your order number
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We’ll work with our print provider to send a free replacement
📝 We cannot offer refunds or returns for:
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Buyer’s remorse or change of mind
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Orders placed with incorrect sizes or addresses
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Slight variations in color or placement that are within normal print tolerances
⏱️ Shipping Times
Please allow 2–5 business days for processing and 5–10 business days for delivery within the U.S., depending on your location. Shipping is handled by our print providers via trusted carriers.
💖 Your Purchase Has Purpose
Every product in our store is more than just merch — it’s a way to be part of something bigger.
By purchasing, you’re directly supporting the development of independent films, educational programs, and opportunities for emerging creatives.
We’re honored to have you with us on this journey. Thank you for choosing gear that gives back.
📬 Questions? If you have any questions before or after placing your order, please reach out to our team at contact@indiefilmmakersfoundation.org We’re always here to help.